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               Jennifer X Fitness – Personal Training Terms and Conditions

The Trainer's Obligations:

  • The personal trainer will use their expertise to design a safe programme of exercise to achieve the client’s goals.
  • This will take into account: the client's age, health, lifestyle, background, occupation, fitness levels, likes and dislikes related to exercise and personality.
  • The personal trainer will endeavour to educate, motivate and inspire the client to reach these goals.
  • The trainer will provide the coaching, supervision, advice and support that the client will need to help them achieve their goals during each session.
  • Health Screening - All clients must complete a PAR-Q and Informed Consent before commencing any exercise programme.
  • Your personal trainer may require a letter of 'medical clearance' from your GP depending on your health status. (Please be aware that your GP may charge for providing this letter)
  • Your personal trainer cannot be held liable in any way for undeclared or unknown medical conditions.
  • If your personal trainer misses your session without at least 24 hours’ notice you will be credited with an additional session on top of the missed session.
  • To lead by example and give 100% commitment.
  • To be completely honest if goals are unattainable.

The Client's Obligations:

  • Be on time so that a full session can be achieved on each visit. Arrive 10 minutes early to warm up and stay 10 minutes after to cool down and stretch.

  • The client is required to wear appropriate clothing and footwear.

  • Clothes should be loose fitting and non-restrictive. Footwear should be comfortable and provide adequate support.

  • Commit to the programme 100% in order to achieve results.

  • Provide all information needed to achieve goals eg, Food diary.

  • If the personal trainer requires, provide further medical information from a practitioner.
  • You ("Client") should understand that the results of any training program cannot be guaranteed and your progress depends on your own effort and cooperation during and after sessions. In particular you should acknowledge that individual results may vary.
  • No responsibility is accepted and all responsibility is hereby disclaimed for any loss, injury, sickness, or damage suffered as the result of use or misuse of any information gained via the web site.

Payment policy:

  • Packages are booked on a pre-pay basis and all packages must be paid for in advance/at the start of the initial session of that block. Pre-paid blocks of classes or personal training packages are non-refundable, and must be used within 6 months from date of purchase.

  • Individual sessions booked must be paid before the session, unless previously agreed by Jennifer X Fitness.

  • Prices will be reviewed on an annual basis. Where there is a price revision, it will be published on the website and you will be informed by your trainer.


Cancellation Policy:

  • 24 hour notice of cancellation is required for all appointments.

  • Notice of less than 24 hours will incur a full payment of the session fee.


Re-arranging Sessions:

  • At least 24 hrs notice is required to re-arrange a session; this can only be done if the trainer has the availability you need.

  • If the trainer is unavailable to re-arrange, the session would either need to be kept or be cancelled.


Lateness Policy:

  • If the client is late for a session the session cannot be extended and will end at the appointed time.

  • If the trainer is late additional time will be added to the session or to subsequent sessions. If the client arrives more than 20 minutes late for a scheduled appointment, the trainer may leave the premises and the appointment may be forfeited.


Long Term Absences - Injury, Illness, Pregnancy & Other

  • Will be dealt with fairly and on an individual basis. Sessions can be used when you are well and able to do so again.

  • If you are unable to return to the original or an amended version of the training programme after an agreed period of time (6 months or more) the sessions may be refunded.


Contract Cancellation & Refunds Policy

  • If you decide to cancel your chosen package, refunds will not be provided. If the Client does not adhere to this agreement, Jennifer X Fitness reserves the right to terminate it at any time. In this case, a refund of fees of any uncompleted sessions will be at Jennifer X Fitness discretion.

  • If you do not provide notice that you wish to suspend your personal training sessions after 2 months it will be assumed that you have cancelled your package and your sessions will be forfeited.


Privacy Policy

  • When you visit this site we may collect User Data.
  • We will only use the User Data to: contact you and provide you with information (as requested); and (b) deal with any other matters arising as a result of that contact.
  • Subject to the provisions of applicable law and for a small fee you may obtain copy(ies) of the User Data (if any) we hold about you. Additionally, if you wish to delete, deactivate or amend the User Data, or find out what User Data (if any) we are holding about you, please contact us.
  • We will not sell the User Data to anyone or disclose the User Data except as necessary to deal with matters arising from your use of the site and your contact(s) with us, or in the unlikely event that we believe in good faith that we are required to do so: (a) by court order or other legal/regulatory requirement; or (b) in order to protect our rights/property or those of our clients and/or their employees.